Testimonials


Most of our business comes from referrals, as evidenced by the testimonials we receive. Here’s just a small sample. As you read them, keep in mind – this could be you if you’ll just call Stu today and start getting the savings and service you deserve!



What is it like having Stu Cohen as your building insurance broker? Here’s what some clients have to say:

Tuesday, December 6th, 2011

J. L.

Brownstone Owner, Brooklyn, NY

“He actually came to the house. That was a tremendous surprise because most of this stuff is done either over the telephone or online.  Stu found us a great policy and really seemed to put in a lot of effort to make sure that he understood what our needs were… Stu felt we were underinsured and despite bringing all the coverages up to what he and I agreed was a better level, we still ended up with a big savings on our premium.”

 

S. S.

Building Manager, 20 Multifamily and Mixed-Use Properties, Queens, NY

“Basically what prompted me to use him – it was also the knowledge not only in insurance but in real estate in general. His knowledge is so broad… He knows what, I guess, every property needs to be covered for.  And that’s what I need in my business.

 For the fact that I met him personally; I never met any of these other brokers I’ve been doing business with in real estate. That’s the biggest difference, I guess, the personal service that he normally gives.”

 

J. B.

Property Manager, Family Real Estate Business, Multifamily Homes, Brooklyn, NY

 “The bigger insurance companies will give their attention to somebody who’s got 200 units. So a guy like me, they’re just going to ship the policy out. Stu works with people like me, so he can sort of delve deeper… Other people just say I like my broker and I send him a check.  But Stu is better for me because we can really hash it out over a day or two, or I can take a week, and we can figure out what the best way to go is.

We ended up saving 30% or 40% on some buildings. They were just significant numbers:  anywhere, depending on the building, between 10% and 40%.  And they were tending to be substantial.”

 

C. P.

Licensed Real Estate Broker, Manhattan

Condo-converter; Manages and owns multi-unit apartment buildings with over 400 tenants

 “Stu made it very easy for us because he gave us good premiums, good coverage, and he was actually able to sit down with me and tell me what I needed for insurance and what I didn’t need– almost like a very good education. We’ve been with Stu now – it’s probably going on our third year and the pricing has remained consistent.  I’ve saved at least 20%.

 He’s great.  I don’t know what else to say.  I’m very happy, very happy with him and I told him he can’t retire.  He has to stay working!”

 

G. M.

25-Year Real Estate Investor, New York City

Currently owns several apartment buildings in Harlem

“He is cordial. He is professional. He’s patient. No question to him is an ignorant question. You feel like you are being represented by an individual that has your property or your business at heart. For most business owners your business is your life. You want to protect that as much as possible, and he makes you feel you are being protected.  He also lets you know about new laws in the (real estate) industry and that’s very, very helpful.

 On each policy he saved me at least $500 and I got more coverage. And I got the earthquake insurance that I’ve been requesting (of other brokers) for the last past ten years!  I even got that included to the policy.”

 

D. L.

Senior VP, Insurance Underwriter

 “No one ever thinks that they’re going to have a claim but, if they have a claim Stu is quite active in taking his clients’ needs and making sure they’re being addressed — from us, from our carrier, from anyone that’s involved. There was a claim with one of his clients… Stu took the time to find additional, pertinent information which we shared with the carrier so that his client was made whole.

 I talk to Stu a couple of times a week and I don’t talk to anybody else that many times in months.  Stu lets me know if there’s something coming or should be addressed or needs to be looked at.  Stu makes sure that everyone is doing what they should be doing.”

 

J. S.

Director, Real Estate Firm, Manhattan

Clients include corporations and property management firms

“A mini tornado swept through Manhattan and in ten minutes toppled 200 trees in Central Park. Our properties were in the path of this wind current. Horizontal trees from adjacent properties blocked access and damage to one of our buildings, causing New York City Department of Buildings to issue a partial vacate. It was total chaos.

 Mr. Cohen was the sure, steady “go-to” person. He made sure the adjuster arrived promptly and even personally came down to our properties to offer his help. We consulted arborists who concluded that they needed to close the street and use cranes to lift the enormous tress over the building.  Mr. Cohen found a tree service which was able to cut down the trees without such extreme measures.  They did so quickly and even saved the insurance company a great deal of money!”

From a Big Fan of the City Building Owners Insurance Staff

Tuesday, May 25th, 2010

“I have been pleased with the service that I have gotten… since we moved our insurance to your agency in July 2003. Without exception, the people who have helped me have been as friendly, courteous, and knowledgeable as one could possibly expect. Keep up the good work!” – CS

CS – My staff members appreciate remarks like yours because it lets them know they’re doing their job right. We’re here to give you the best service at the lowest cost, and that’s a promise.

From a Westchester Building Owner Who Needed to Cut Expenses

Tuesday, May 25th, 2010

“In this economy, we needed Stu to cut our insurance expenses. He came through!” – RS, Westchester building owner

RS – Now, more than ever, it’s time to cut expenses wherever you can without exposing yourself to undue risk. Rents aren’t keeping up with expenses. Call me today; I can help improve your bottom line!

“In this economy, we needed Stu to cut our insurance expenses. He came through!” – RS, Westchester building owner

RS – Now, more than ever, it’s time to cut expenses wherever you can without exposing yourself to undue risk. Rents aren’t keeping up with expenses. Call me today; I can help improve your bottom line!

From a Delighted NYC Building Owner

Tuesday, May 25th, 2010

“Stu got us more coverage and still saved us over $12,000 this year.” – JS, NYC building owner

JS – It’s what I do!

Far above any expectation

Tuesday, May 25th, 2010

Hi Mr. Cohen:

First of all, I would like to thank you very much for returning my phone call so promptly. I know you are busy man who gets pulled in every direction. As a long time customer, I have never had the kind of service from an insurance agency, as I have from your personnel.  They are industrious, knowledgeable and have gone far above any expectation someone would have, all in a professional and congenial manner. There aren’t enough superlatives to adequately describe your office and the people who work there. I thank you for your time. God
bless.

- S. Angelopoulos