Contact City Building Owners Insurance
Carrier Contact Information
For your convenience, we’ve provided the contact information for all our carriers. You can always call our office with any questions or to report claims. We’ll give you prompt answers and walk you through the process for a speedy resolution.
|Carrier||Customer Service||Claims||Web Link|
|AmTrust (including Wesco)||877-528-7878||888-239-3909||Claims Email|
|Andover Companies (including Merrimack & Cambridge Mutual)||800-225-0770||800-225-0770|
|Berkshire Hathaway Guard||800-673-2465||888-639-2567|
|Merchants Insurance Group||800-462-8182||800-952-5246||Claims Email|
|National General Insurance||800-462-2123||877-468-3466||Report Claim|
|National Union||877-576-5200||800-931-9546||Claims Email|
|NYCM Insurance||800-234-6926||800-234-6926||Claims Email|
|Progressive Insurance||800-776-4737||800-776-4737||Claims Email|
|PURE Insurance||888-813-7873||888-813-7873||Claims Email|
|Quincy Mutual Group||800-899-1116||800-490-0047||Report Claim|
|Security Mutual Insurance||607-257-5000||800-822-1232||Claims Email|
|Seneca Insurance||212-344-3000||800-442-5723||Claims Email|
|Travelers Insurance||800-842-5075||800-252-4633||Report Claim|
|Union Mutual||800-300-5261||800-445-2330||Report Claim|
|Utica First Insurance||800-456-4556||800-456-4556|
|Zurich Insurance||800-382-2150||800-987-3373||Report Claim|
How We Choose Partners
One size doesn’t fit all. Certain carriers have expertise in certain property types and in certain geographic areas. Some companies don’t write coastal properties. Some specialize in brownstones, others in multi-family buildings. Our job is to match customers with the best policy for their unique needs.
We research all our partners to make sure they have the proper licenses and financial strength. In fact, we don’t do business with any company that’s not A-rated.
“The bigger insurance companies will give their attention to somebody who’s got 200 units. So a guy like me, they’re just going to ship the policy out. Stu works with people like me, so he can sort of delve deeper… Other people just say I like my broker and I send him a check. But Stu is better for me because we can really hash it out over a day or two.”